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Returns & Exchanges
Due to the perishable nature of our food products, we cannot accept returns on opened items. However, your satisfaction is our priority, and we offer a 100% freshness guarantee.
1
Initiate Request
Email our support team with your order number and the reason for the return or refund request.
2
Quality Review
Our team will review your request and photos (if applicable) within 1 business day.
3
Approval & Labeling
If eligible, we will provide a return shipping label for non-perishable hardware or pantry items.
4
Refund Processing
Once approved, a credit will automatically be applied to your original method of payment within 5-7 days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing